Digital Accelerator
Week 10
Smart Customer Management
"I keep losing track of potential customers."
This common challenge affects businesses of all sizes. Consider a typical workflow; trying to manage client communications through a mix of emails, spreadsheets, and notes. It can be a lot!
This week shows you how to:
- Track and nurture customer relationships automatically
- Set up systems that follow up with leads
- Create automated customer journeys
- Measure customer satisfaction effectively
Many businesses managing customer communications struggle to:
- Maintain consistent contact with their customer base
- Track purchasing patterns
- Manage loyalty programs effectively
- Follow up on abandoned sales
Whether you're a consultant wanting better lead management, a retailer seeking to increase customer loyalty, or a restaurant owner looking to fill tables, Week 10 will help you build stronger customer relationships. Join us and discover how to turn one-time buyers into loyal fans.
How to apply
FAQs
Applicants must be at least 19 years old and have a registered address in eligible regions.
The bootcamp is government funded so it’s completely free, with no hidden fees or charges.
Weekly "Platform Deep Dive": In-depth exploration of a featured technology platform
"Tech Integration" sessions: Focusing on connecting various platforms for streamlined operations
Peer learning opportunities: Small group discussions on platform experiences and best practices
Implementation time: Dedicated time each week to apply learnings directly to your business and document in Notion
Students need to commit to 2.5 days per week for 12 weeks and complete weekly projects. Proactive participation is essential to get the most out of the program.
Learners will be given opportunities to evidence skills learnt during the sessions. This can take the form of Zoom quizzes, questionnaires, self-marking quizzes, or peer and trainer assessments of practical work. Each session will contain at least one kind of activity to test their knowledge of the session.
Yes! You'll join a Circle community of students and alumni for ongoing networking and support. Plus, you'll have access to resources and templates to continue your growth.